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Screen is very dim.

Customer Question
Screen is very dim.
Submitted: 2 years ago.Category: Laptop
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Customer reply replied 2 years ago
Not a laptop. This is my IMac desk top.
Answered in 2 minutes by:
3/2/2016
Laptop technician: Chris L., Support Specialist replied 2 years ago
Chris L.
Chris L., Support Specialist
Category: Laptop
Satisfied Customers: 5,737
Experience: IT expert with over 10 years experience.
Verified

Hello,

When did the screen go dim? Did it just start or has it been going dim for awhile?

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Customer reply replied 2 years ago
Computer was on and really - my cat sat on the key board and it showed###-##-####and beeped. I know. I'm embarrassed.
Laptop technician: Chris L., Support Specialist replied 2 years ago

Don't be embarrassed I cannot even tell you the amount of times I have helped people who have had issues due to cats on keyboards. Most likely what the kitty did what hit the screen dim button. Please look on your keyboard for the F15 key and try hitting that a couple of time which should brighten the display. The F14 key dims the display so I am guessing the cat tapped that with it's paw a couple times.

If this doesn't work let me know as there are a couple other things we can do.

Thanks,

Chris

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Laptop technician: Chris L., Support Specialist replied 2 years ago

Any change? If not do the following

Choose Apple menu > System Preferences, click Displays, then click Display.

Drag the Brightness slider to adjust the brightness of your display.

If either of those helped please take a moment to rate my service.

Thanks,

Chris

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Chris L.
Chris L.
Chris L., Support Specialist
Category: Laptop
Satisfied Customers: 5,737
5,737 Satisfied Customers
Experience: IT expert with over 10 years experience.

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