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I have a dell inspiring 1420 and I looked under my system…

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I have a dell inspiring...
I have a dell inspiring 1420 and I looked under my system configuration and noticed that several of my programs have stopped running.
Submitted: 2 years ago.Category: Laptop
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Answered in 12 minutes by:
2/29/2016
Laptop technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 19,501
Experience: 10+ years of both work experience and education.
Verified

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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Customer reply replied 2 years ago
but I dont have the internet on my computer.
Laptop technician: Jason Jones, Computer Technician replied 2 years ago

In that case, it will not work. Is there any way for you to get your computer on the Internet?

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Customer reply replied 2 years ago
No not at the moment.
Laptop technician: Jason Jones, Computer Technician replied 2 years ago

Do you wish to continue at a later time?

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Customer reply replied 2 years ago
that will be fine. Thank you.
Laptop technician: Jason Jones, Computer Technician replied 2 years ago

Thank you. I will be standing by. When you are ready to continue, please post a message here.

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Customer reply replied 2 years ago
Ok I will.
Laptop technician: Jason Jones, Computer Technician replied 2 years ago

Thank you.

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