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Hi Connie, my name is ***** ***** I will be helping you.
When reattaching the ribbon cable to the motherboard, the contacts should simply slip inside the connector and then be secured down. You should not need to use much force at all. Doing so could damage the contacts.
Here is a good video on the process.... You may want to jump to about 2:35 to see how the cable connects.
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Here's a better close up of the connection: https://www.youtube.com/watch?v=OpzRkdgpMMU
Jump to 7:25
I'm not aware of any other method or replacing the keyboard on that model. If the ribbon cable was disconnected on the keyboard itself then it may have been a permanent connection that was severed. The replacement keyboard is sold with the ribbon cable pee-attached to the keyboard and the removable connection is on the system board.
Here is another variation of the C55. Is this more like yours? It also has the ribbon cable permanently connected to the keyboard side and then attaches to the system board.
Jump to 29:00
Ok. that's good to hear. I see you requested remote assistance which must have been in error.
Would you mind taking a picture of the connection and uploading it here. I'm curious how yours connected compared to what was displayed in the video.
ok. That's fine. I'm glad it all came together. Is there anything else I can assist with?
Ok. Have a great day. And be sure to rate (3 stars or better) when you are satisfied.
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