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I forgot my log in password. Vista OS. I can not get in

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I forgot my log in...
I forgot my log in password. Vista OS. I can not get in windows
Submitted: 2 years ago.Category: Laptop
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Answered in 5 minutes by:
2/23/2016
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 2 years ago
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 41,212
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. What's the model of your Windows Vista computer?

Is it showing a name or a username at the password ***** login screen?

Is it okay to reset the computer fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?

Please reply at the box below. Thank you.

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Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 2 years ago

Does it say incorrect password?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

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