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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My sound on my Samsung Chromebook has suddenly died. I was

Customer Question

My sound on my Samsung Chromebook has suddenly died. I was on the internet at the time. Neither the internal speaker nor the headphone jack are working. Any ideas about what the cause is. Also the button next to the power switch (which increases sound level) does not display the sound amplitude level like it should.
Submitted: 1 year ago.
Category: Laptop
Expert:  michelleclive replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

hold down the power button and release it let the chrome book shut down power.

Leave it powered off for 3 mins and then power it back on.

let me know how it goes.

Expert:  michelleclive replied 1 year ago.

Please remember when we dealing with your issue. It is quite possible and may take more than one step or answer multiple times to solve a problem. In case the answer provided does not help or work dont be dissatisfied, use the Reply to expert or click on the “Continue Conversation” button and I will be happy to continue to help.
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