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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I restored my hp pavilion running windows 10 back to factory

Customer Question

I restored my hp pavilion running windows 10 back to factory settings, backing up all files to Toshiba canvio desk. After restoring my laptop, I downloaded from the Toshiba canvio back onto my desktop. hardly any files restored. I noticed that several swm files had been made with total of 51.2 gig ( this is same amount of gig that was downloaded onto the canvio device. How do I restore this data from the swm files to something my desktop will be able to use.
Submitted: 1 year ago.
Category: Laptop
Expert:  arsufi2002 replied 1 year ago.


My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

It would be better if we can start a remote session as it helps know more about issue and can worjk on it

Expert:  arsufi2002 replied 1 year ago.

If you are ready please download and install tool from below link


1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Expert:  arsufi2002 replied 1 year ago.


Are you there