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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My new wireless printer will not talk with my laptop thru my

Customer Question

my new wireless printer will not talk with my laptop thru my wi-fi
Submitted: 1 year ago.
Category: Laptop
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Expert:  Tim replied 1 year ago.

Was the test print done via USB cable or wireless?

Customer: replied 1 year ago.
wireless
Expert:  Tim replied 1 year ago.

thats very off Ray. Please reboot both the PC/Laptop and unplug and replug in the printer and turn it on, and all should be well.

Customer: replied 1 year ago.
done that several times
Expert:  Tim replied 1 year ago.

Ok, do you see a printer icon on the bottom right hand corner of your screen? We want to see if its spooling.

Customer: replied 1 year ago.
before we go any further, is this free advice or not?
Expert:  Tim replied 1 year ago.

Its a paid service Ray...

Customer: replied 1 year ago.
forget it, just answer is supposed to respond with an answer
Expert:  Tim replied 1 year ago.

Ray, we are trying to get to an answer, how am i supposed to give you an immediate answer with out more info?

Expert:  Tim replied 1 year ago.

Sometimes we have to troubleshoot things Ray, that's how it goes, kind of like when you take your car into the mechanic, they sometime need time with it. Anyways, good luck, and good bye.