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Lenovo twist thinkpad won't boot windows. Either it goes to…

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lenovo twist thinkpad won't boot...
lenovo twist thinkpad won't boot windows. Either it goes to dos screen or it hangs in the diagnosing problem screen
Submitted: 2 years ago.Category: Laptop
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2/14/2016
Laptop technician: michelleclive, Computer Support Specialist replied 2 years ago
michelleclive
michelleclive, Computer Support Specialist
Category: Laptop
Satisfied Customers: 6,066
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

how old is the laptop and when was the last time it was working?

did you make any hardware or software changes.

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