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I have an Acer Aspire E14 and the keyboard is locked

Customer Question
Hi I have an Acer...
Hi I have an Acer Aspire E14 and the keyboard is locked
Submitted: 2 years ago.Category: Laptop
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 minutes by:
2/14/2016
Laptop technician: Cris, Computer Enthusiast replied 2 years ago
Cris
Cris, Computer Enthusiast
Category: Laptop
Satisfied Customers: 7,018
Experience: 7 yrs experience with laptop troubleshooting and repair.
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Hi

Thanks for using JustAnswer I am Cris.

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Customer reply replied 2 years ago
Hi Cris
Customer reply replied 2 years ago
I have an acer aspire e14 and my keyboard is locked and I don't know how to unlock it
Laptop technician: Cris, Computer Enthusiast replied 2 years ago

Try the following:

Press the FN key and press F6 to unlock the keyboard.

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Laptop technician: Cris, Computer Enthusiast replied 2 years ago

Let me know if that works

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Customer reply replied 2 years ago
I don't have wifi at home
Laptop technician: Cris, Computer Enthusiast replied 2 years ago

That solution has nothing to do with WiFi

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Customer reply replied 2 years ago
That did not work
Laptop technician: Cris, Computer Enthusiast replied 2 years ago

Have you shut down the PC?

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Customer reply replied 2 years ago
Don't I need wifi for you to connect to my computer
Customer reply replied 2 years ago
I have shut it down twice
Laptop technician: Cris, Computer Enthusiast replied 2 years ago

Yes but I we do not have to do a remote onnection

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Customer reply replied 2 years ago
I have shut it down and restarted twice
Customer reply replied 2 years ago
Are you still there?
Laptop technician: Cris, Computer Enthusiast replied 2 years ago

Try and hold FN and press F11.

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