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I have a Lenovo touch screen and my power button keeps

Customer Question
blinking and my laptop is...
I have a Lenovo touch screen and my power button keeps blinking and my laptop is frozen. I can't get my computer turned on or off so I'm unable to use my laptop
Submitted: 2 years ago.Category: Laptop
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Answered in 5 minutes by:
2/11/2016
Laptop technician: Shefin, Laptop Support Specialist replied 2 years ago
Shefin
Shefin, Laptop Support Specialist
Category: Laptop
Satisfied Customers: 6,803
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please press and hold the power button till the light gets OFF. Then, restart it and check if it boots.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
S H E F I N

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Customer reply replied 2 years ago
I have tried this and doesn't work just keeps blinking
Laptop technician: Shefin, Laptop Support Specialist replied 2 years ago

Hi,

May I know the model number of your computer?

Thank you.

S H E F I N

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Customer reply replied 2 years ago
I can't find a model number. The only numbers I find is N14608 and. Can ices (b).
Laptop technician: Shefin, Laptop Support Specialist replied 2 years ago

Hi,

Are you able to remove the battery from the computer?

Thank you.

S H E F I N

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Customer reply replied 2 years ago
No. I'll get it figured out myself
Laptop technician: Shefin, Laptop Support Specialist replied 2 years ago

Hi,

If you can let me know the model number, it is for me to help you with the issue.

Thank you.

S H E F I N

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