Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

How do I reset my questions?

Customer Question
How do I reset my questions?
Submitted: 2 years ago.Category: Laptop
Ask Your Own Laptop Question
Answered in 2 minutes by:
2/1/2016
Laptop technician: Richard, Laptop Specialist replied 2 years ago
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Hi there and welcome

Can you tell me the part of your email address After the @ please and is the issue you forgot the answer to the questions?

Ask Your Own Laptop Question
Laptop technician: Richard, Laptop Specialist replied 2 years ago

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I have a Lenovo Ideapad 110. It froze on the home screen and
I have a Lenovo Ideapad 110. It froze on the home screen and none of the buttons worked. I tried to remove the battery but I think it is internal. I pulled the power cord and after it discharged I was… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I was prompted to change my password a couple months ago,
I was prompted to change my password ***** couple months ago, and the next morning I could not remember what I changed it to … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
My computer would not boot up, its a Toshiba Satellite
my computer would not boot up , its a Toshiba Satellite windows 10 .It boot to the " Toshiba leading Innovation " screen and stay there … read more
Richard
Richard
Laptop Specialist
47,537 satisfied customers
I have a Toshiba Satellite note book that I have forgotten
I have a Toshiba Satellite note book that I have forgotten the user password, how can I get into it to reset the password ***** OS is windows 10… read more
Richard
Richard
Laptop Specialist
47,537 satisfied customers
I havent been on to check my meil in a few months and now
i havent been on to check my meil in a few months and now cannot get back in..am confused if i need new yahoo password.. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
My ASUS Model X540L says it's offline and my password is not
My ASUS Model X540L says it's offline and my password ***** ***** working … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a laptop but have forgotten the bios password it was
Hello i have a laptop but have forgotten the bios password ***** was something like similar11 or similar22 cant remeber if there was s space between letters and numbers can u help… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I was changing my password on my laptop and somehow got
I was changing my password ***** my laptop and somehow got locked out of my computer. How do I fix it so I can log in.… read more
Bryan
Bryan
735 satisfied customers
I bought a new Dell laptop on QVC in Sept. and when I got it
Hello, I bought a new Dell laptop on QVC in Sept. and when I got it I turned it on and set up the password. Haven't had time to play with it again until now and it seems that the password ***** set is… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
Windows 8. Aspire E1-470P-6659. My touch-screen function suddenly does
Windows 8. Aspire E1-470P-6659. My touch-screen function suddenly doesn't work at all. If I go to Device Manager>Human Interface Devices>HID-compliant touchscreen, I get the message "This device… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
I have a Sattelite c 50, and forgot my sign in password [too
I have a Sattelite c 50, and forgot my sign in password [too much wine when i reset it]. How do i recover or reset it?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I need to reset my Windows 8 Laptop to the state I bought it
I need to reset my Windows 8 Laptop to the state I bought it in but I don't have a product key or an installation disc for the operating system since it was already installed on my laptop, how do I go… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
hi I have an Asus 360 tablet. I haven't used it in over a
hi I have an Asus 360 tablet. I haven't used it in over a year and I cannot remember my password. how do I get past this in order to reset my password. I don't have a password ***** disc, I can't find… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have an error code:0xc0000001 file:\windows\system32\winload.efi and
I have an error code:0xc0000001 file:\windows\system32\winload.efi and the laptop never came with a cd.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
hello, I have a satellite l855d,the battery was removed for
hello, I have a satellite l855d,the battery was removed for a couple of months, now when I try to log on it will not accept my password… read more
Expert
Expert
Sony vaio ultrabook all messed up. When trying to reset to
Sony vaio ultrabook all messed up. When trying to reset to Factory Settings, it says it can't do so because of missing files. I have no cd to supply those files. What to do? We started to download Win… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a Toshiba laptop and at 3:30 a.m. Skype was working
I have a Toshiba laptop and at 3:30 a.m. Skype was working and 11:30p.m. when I turned on my laptop it didn't sign me in like it's does every other time. I tryed it by puting my password XXXXX but tha… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
Hallo!! My question is regarding a SONY VPL- VW 10 HT. I have
Hallo!! My question is regarding a SONY VPL- VW 10 HT. I have a problem to reset the projector to factory settings. Is it possible? and if, how do i do? Thankfull for any help! Best regards XXXXX XXXX… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x