How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

My Toshiba laptop screen has gone black. I have tried

Customer Question

My Toshiba laptop screen has gone black. I have tried rebooting but to no effect. What can I try to recover the screen?
Submitted: 1 year ago.
Category: Laptop
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Could you please let me know the full model of the laptop which you can find on the bottom of the screen,example for a full model is Toshiba satellite c655d s5300.

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista,Windows 7, windows 8, Windows 10 or any other?

Does the screen goes blank immediately after the laptop is turned on or after loading windows ?


Note: - Please reply using the box below.

Expert:  John replied 1 year ago.

Sir/Ma'am checking to see whether you still need my help.

Please let me know.



Note:-To reply back to me use the reply box below.

Customer: replied 1 year ago.
I do not need your assistance. I solved my problem.Thank you.
Expert:  John replied 1 year ago.

No problem.I will request to close the question.



Related Laptop Questions