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Cannot connect to my Wi-Fi.I use netgear02.I keep getting a…

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cannot connect to my Wi-Fi.I...
cannot connect to my Wi-Fi.I use netgear02.I keep getting a Wi-Fi doesn't have a valid IP configuration.my model is a c55-c5241,received two days ago.what does this message mean?
Submitted: 2 years ago.Category: Laptop
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Answered in 3 minutes by:
1/30/2016
Laptop technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 19,487
Experience: 10+ years of both work experience and education.
Verified

Hello,

I am the person that will be helping you today.

If you plug your laptop into the Netgear box with a network cable, can you get online that way?

I will be standing by.

Thank you,
Jason

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Laptop technician: Jason Jones, Computer Technician replied 2 years ago

Hello again,

Do you still need help with this problem or did you get the laptop connected?

I will be standing by,

Jason

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