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I have a new Toshiba laptop. I want to enact the wireless…

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I have a new Toshiba...
I have a new Toshiba laptop. I want to enact the wireless function. The first screen says the device is off line and wants the password ***** used. This is a new device that has never had a password. Help!
Submitted: 2 years ago.Category: Laptop
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Answered in 2 minutes by:
1/30/2016
Laptop technician: Dustin, Senior Technician replied 2 years ago
Dustin
Dustin, Senior Technician
Category: Laptop
Satisfied Customers: 14,270
Experience: 15 Years saving Laptops from the recyling bin! Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

It sounds like you have a windows 10 machine, is that correct?

Also, can you let me know what email address is showing on your sign in screen on your computer.. Just the last half of the email please, the part that shows up after the @ sign.

And one more thing, whats the full name brand and model of y our Toshiba?

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Customer reply replied 2 years ago
I have Windows 10. @outlook.com. Where do I find the full name brand and model?
Laptop technician: Dustin, Senior Technician replied 2 years ago

My sincere apologies for the delay.

It should be on a sticker on the bottom of your laptop.. This page should help show you the location of what we are looking for.

http://www.csd.toshiba.com/su/pc_label_example.html

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