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I just did a clean install of Win7 on a laptop and now I do…

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I just did a clean...
I just did a clean install of Win7 on a laptop and now I do not have network or wifi drivers to connect to the internet with. What are my options?
Submitted: 2 years ago.Category: Laptop
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Answered in 1 minute by:
1/26/2016
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 2,759
Experience: Laptop repair specialist
Verified

Hello my name is***** am sorry you have encountered this kind of problem. Where are you getting the drivers from?

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Customer reply replied 2 years ago
google search for dv7 network drivers but hp is not very user friendly when it comes to downloading drivers.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

OK what is the model number located on the bottom of the machine it is sometimes located inside the battery compartment in very small letters and numbers.

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Customer reply replied 2 years ago
Pavilion dvt7
Model: DVt7 -6C95DX
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Go to this link for starters: http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv7-6c00-entertainment-notebook-pc-series/5169332/model/5210873#Z7_3054ICK0K8UDA0AQC11TA930O2

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Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Where is says software available for your operating system click on change to choose your operating system let me know once you are there and what operating system you chose. You should choose windows 7 then click on update let me know once you are there.

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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Were you able to get to that link and where is advised?

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Customer reply replied 2 years ago
I'm at the link.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Where it says software available for your operating system did you click change and choose windows 7 and then click on update. Let me know once you have done that.

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Customer reply replied 2 years ago
I changed it to Win 7 op system, then clicked on update. Now I have 15 or so drivers to choose from.
Customer reply replied 2 years ago
Nine in networkm
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

You will need to go down to driver network, It's hit and miss with this. I would try the Atheros drivers first. Then the Broadcom You may end up trying all of them to see which one installs and loads your wifi and network drivers since there are many models of your machine out there each with different wifi and network cards.

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Customer reply replied 2 years ago
I tried two wifi first, but I will try your Atherosclerosis. also. I don't see downloads on flash drive. I have to start over. Di! 40mm not get good loads on flash drive.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Understood I will be right here

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Customer reply replied 2 years ago
Captured 3 drivers on flash drive. None of the three would load.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Remember try all drivers once of them should work.

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Customer reply replied 2 years ago
Try downloading again.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Try reinstalling one at a time.

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Customer reply replied 2 years ago
Rebooting right now.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

OK let me know what happens

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Customer reply replied 2 years ago
I am in process of saving all nine network drivers to flash drive.
Laptop technician: Charles A. Roberts, Computer Enthusiast replied 2 years ago

Ok great

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Customer reply replied 2 years ago
Agreement was for $5.00 to open the account and another $31.00 when problem was resolved. You took $36.00 out of my paypal account right off the bat. I want $31.00 restored to my paypal account since you never resolved the problem.
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