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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My satellite has completely crashed, all I have is a blue

Customer Question

My satellite has completely crashed, all I have is a blue screen. How do I get start-up disc's to bring this laptop back to life?
Submitted: 1 year ago.
Category: Laptop
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you. May I offer a phone call or remote session to make solving your problem quicker?

Expert:  Tim replied 1 year ago.

Are you on WIndows 10?

Customer: replied 1 year ago.
I was. This is a new laptop, I need to fix my old one
Expert:  Tim replied 1 year ago.

You can't go back to windows 8 from 10 with out reformating and starting over.

Expert:  Tim replied 1 year ago.

thats one of the pitfalls if upgrading to 10.

Customer: replied 1 year ago.
10 sucks
Expert:  Tim replied 1 year ago.

I agree

Expert:  Tim replied 1 year ago.

The only real way to get around this is to reformat and reinstall windows 8.

Customer: replied 1 year ago.
this seems pointless, please cancel my subscription
Expert:  Tim replied 1 year ago.

Well, you came here for help, i'm sorry thats not the answer you wanted to hear.

Expert:  Tim replied 1 year ago.

You will need to contact customer service to cancel your subscription.