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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Please can you help I have a toshiba laptop model name

Customer Question

Hi please can you help I have a toshiba laptop model name satellite c50-b-18x I have a Canon wireless printer I've installed the disc to laptop nd set up like it's asked but not showing or Letton me print 😢😢😢
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.


I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

Customer: replied 1 year ago.
I have 40 pound in my bank nd it's saying not enuff I thought I only had to pay 33 pound to use
Expert:  Jason Jones replied 1 year ago.

Hello, you can ignore the extra cost. It will only be 33 pounds.

Follow the instructions below to begin the remote helping screen.

Remote page:

After clicking the link above, enter the following two digit number: 74 and click the circle button to start the remote application.

Expert:  Jason Jones replied 1 year ago.

Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

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