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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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With the power light on and connected to AC, why does my

Customer Question

With the power light on and connected to AC, why does my Portege Z30 not boot?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. So you TURN ON your laptop, and the power led is lit to indicate it is turned ON, but then there is nothing displayed on screen and the system did not actually turn on? Or is the system running (with fans working) but just the display or monitor has nothing on it?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess