How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
Type Your Laptop Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have inadvertently deleted the program from my Toshiba 1TB

Customer Question

I have inadvertently deleted the program from my Toshiba 1TB external Hard Drive Which I had intended to use a backup for my HP ProBook 6540b notebook.
The Model is DTP110 1TB
Part Number HDTP110AK3AA
Serial Number 15U3P280T64
Are you able to direct me to a link to replace the deleted program please?
Terry Roach ***@******.***
Submitted: 1 year ago.
Category: Laptop
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

You may re-download the original software for your Toshiba external hard drive, using the following link:

Save the ZIP file to your system, and then open up the file. Extract the contents of the ZIP file to a location of your choice, and then run the Setup.exe file listed in the extracted contents to install the software accordingly.

If you need further help with this issue, please reply back using the box below. Otherwise, if you could kindly take a moment to rate my service at the top of this page, I'd greatly appreciate it. Thank you :)

Expert:  Bryan replied 1 year ago.

Hi, do you still need help with this issue? If so, please be sure to reply back using the box below. Thank you.