How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Quiksilver07070 Your Own Question
Quiksilver07070, Computer Support Specialist
Category: Laptop
Satisfied Customers: 793
Experience:  Trouble shoot, repair, hardware software.
Type Your Laptop Question Here...
Quiksilver07070 is online now
A new question is answered every 9 seconds

I have a 2015 HP laptop. I have ordered 2 different

Customer Question

I have a 2015 HP laptop. I have ordered 2 different "transcend" for my computer.
Sony camera. Neither have fit the computer.
I need a 2.0 and all I can find is 3.0. adapter.
Submitted: 1 year ago.
Category: Laptop
Expert:  Quiksilver07070 replied 1 year ago.

Hello Linda, and thank you for choosing to help you.


Im very sorry this happened...i know it is very frustrating not getting the parts to match up.


Are you referring to the Sony Camera DSC-a300?


Also, what do you mean by: I have ordered 2 different "transcend" for my computer?

Ive been doing this a LONG time and have never heard of a "transcend" device. And, all you can find is the 3.0, and you need a 2.0 "transcend"device....correct?

Can you show me a webpage of what you ordered?


Also, Where didi you order it form? Was it a reputable company like Amazon...or Ebay?

Customer: replied 1 year ago.
I ordered it from amazon. It is the adapter that fits into the USB port on the computer and the memory disc fits into the adapter.
Customer: replied 1 year ago.
My computer has windows 7
Expert:  Quiksilver07070 replied 1 year ago.

Now i fully understand....thank you very much.

. the adapter WILL fit INTO the computer using the USB side of the adapter.......yes?


But the other side of the adapter, which is where the card from the sony camera would go....they dont fit that right?

Expert:  Quiksilver07070 replied 1 year ago.

Yes i am still helping you......please close the other question you have opened, and we can continue to work out of this one.