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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I forgot my account password what can i do

Customer Question

i forgot my account password ***** can i do
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me for which account this is for?

Thank you

Customer: replied 1 year ago.
auto tech questions email ***@******.***
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
my phone is xxx xxx xxxx
Expert:  Richard replied 1 year ago.

Password ***** which account sorry? Your gmail account?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 1 year ago.
0n my just answer account no problem with my computor i just forgot my just answer password
Expert:  Richard replied 1 year ago.

ah ok, then I will send you through to customer service.

In the future, please always email them on***@******.*** for these types of questions

I will forward this through to customer service now

Customer: replied 1 year ago.
thank you
Expert:  Richard replied 1 year ago.

your welcome

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