How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

Restore windows 7 home premium ed via ext HD and recovery

Customer Question

restore windows 7 home premium ed via ext HD and recovery disk for my slate 7. I want it wiped and back to factory specs as I am selling it.
Submitted: 1 year ago.
Category: Laptop
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is ***** ***** you please provide the make and the model number of this machine please?

Customer: replied 1 year ago.
Samsung Slate Seven with Windows 7 Home Premium Ed
Customer: replied 1 year ago.
are you there?
Expert:  Charles A. Roberts replied 1 year ago.

Ok bare with me I am looking up this model to see if it has a built in recovery partition.

Customer: replied 1 year ago.
I beleive it does
Expert:  Charles A. Roberts replied 1 year ago.

If you press-and-hold the Volume Up button while booting, it should automatically launch the Samsung System Restore app, please give that a try.

Customer: replied 1 year ago.
no. Look I have the recovery disk and the ext hd . Can't we go that route?
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please see the attachment for instructions on how to boot from an external drive.

It looks a bit tricky to me.

Related Laptop Questions