Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi. My name is***** you for your question and the opportunity to assist. Please try this to see if you can get back in:
Unplug the power adapter and remove the battery. Hold the power button down for 30 seconds and release.
With the battery still out, plug in the power adapter and turn the laptop on.
Let me know the result please.