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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 37649
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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Can you help me find a SONY VAIO Model VGN-FW468J/ Recovery

Customer Question

Can you help me find a SONY VAIO Model VGN-FW468J/B Recovery Disk ?
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.

Hi there and welcome

First, have you checked you still have the recovery image on the Laptop as they generally come without disks but the recovery image on the actual laptop.

To check,

Power off the computer then hold alt + F10 and start the computer

Does it start into the recovery?

Customer: replied 1 year ago.
No it ends up opening the standard MS Operating systems and bypasses the recovery
Customer: replied 1 year ago.
Running Windows 7
Customer: replied 1 year ago.
I have been told the only way to recover is with disk
Expert:  Richard replied 1 year ago.

Thanks, ***** ***** need to call them on 1-***-***-**** and order the recovery disk, they will then send it out to you so you can perform a factory recovery on the Vaio.

Usually you can do it from the hard drive, but if my instructions did not work it means it has been removed.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you