Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello my name is***** am sorry you have encountered this kind of problem. Does the machine respond at all with the battery removed and external power plugged in only by chance?
Ok put the battery back in and remove the charger from the machine and tell me if the machine powers up at all?
Ok so no light or anything on the computer itself when on battery only or on the charger correct?
There are two things that can be causing this. Either the battery and the charger is bad and would need to be replaced or the motherboard itself has malfunctioned. The way you can test this is taking it to a local geek squad or computer store and have them plug it in to a different power supply to test this. However if you get the same results you would be looking at a replacement motherboard. However in most cases it's the power supply and battery.
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