Laptop Questions? Ask a Laptop Technician for Answers ASAP!
I'm sorry about the issue. What's the model of your Toshiba computer? Please check at the back/bottom of it, such as c655-s5512 or s75-a7150 etc.?
Did it have Windows 7 or 8 etc. previously?
What did you try? Did Toshiba support try anything? What did they say?
Please reply at the box below. Thank you.