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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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Got headphones to work but then the speakers stopped

Customer Question

Got headphones to work but then the speakers stopped working.
Submitted: 2 years ago.
Category: Laptop
Expert:  Joe-S replied 2 years ago.

Welcome to Just Answer, My name is ***** ***** I'll be helping you today.
Before you updated the drivers, did both the speakers and headphones work?

Expert:  Joe-S replied 2 years ago.

I'll give you some basic steps to check the drivers and other settings. If you have already tried these steps, please let me know so we can jump ahead.

On the taskbar in the lower right corner, right click on the speaker icon and select "Playback Devices". In the window that opens, you should have some options for which device you want to use. There should be an option for "Speakers/Headphones". If this is not available, please let me know what options you see.

Customer: replied 2 years ago.
Sorry I have been unable to respond to your suggestions! My wife is very sick and I'm her caregiver! Would it be okay if I responded tomorrow?
Expert:  Joe-S replied 2 years ago.

Absolutely. I will keep this open until you are satisfied.