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Byron, PC Support Tech
Category: Laptop
Satisfied Customers: 2735
Experience:  CCNA, A+, MCSE 11 years at a large law firm.
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I have a asus laptop. it has a spinning circle with the word

Customer Question

i have a asus laptop. it has a spinning circle with the word "hybernating" under it. the laptop will not turn off. cody requested that i remove the battery. how do i do this?
Submitted: 1 year ago.
Category: Laptop
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist. To turn off the laptop hold down the power button until it shuts down. Till the lights go out and you can actually hear the laptop shut down.

It should take about 5 to 7 seconds.

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