Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello my name is***** to verify everything has gotten slow since the removing of the malicious software is this correct?
First I would advise downloading two programs the first is ccleaner which can be found at www.ccleaner.com it can clean the registry for you. The other program would be malewarebytes at www.malewarebytes.com. The next thing you will want to do is to do a disk cleanup and then a defragment which would speed the machine up. Do you know how to do a disk cleanup and defragment?
What version of windows are you using so I can tell you how to do these tasks?
You may need to download malewarebytes and save it to a flash drive from another computer and transfer it to the machine in question same for ccleaner. What version of windows are you using?
Ok download those programs and then you are going to want to install and run them on that machine in question. To do a disk cleanup you will want to go to the start menu then all programs and then accessories and then system tools then click on disk cleanup. When you run it make sure you choose system files. Once it scans a second time make sure you put a check in each box and then proceed with the cleanup. Then once that is done go back into system tools and choose disk defragmentor. You will want to defragment the c drive by clicking on the c drive then defragment now. That will speed the machine up.
My name is ***** ***** of the expert in computer category, i wish you to work on your issue.
Can i start a remote session so that i can better check issue on your computer...
Please download and run this tool on your computer
1: Click Above link
2: Click I Agree button
3: CLick Download
4: Double click downloaded file to run
Didn't find you back.
Would you please let me know if you are still waiting for answer.