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Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 2279
Experience:  Systems Administrator
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My satellite c55-b5299, part no. pscmlu-02801m,serial no.

Customer Question

my satellite c55-b5299, part no. pscmlu-02801m,serial no. 7e093185p has a problem. Error code 0xc0000034. I purchased the device last year from HH.Gregg. There was no back up components supplied with the PC. The pc starts with a blue screen and cannot be accessed. How do I fix the problem
Submitted: 1 year ago.
Category: Laptop
Expert:  Cody replied 1 year ago.

The device is under warranty until next Wednesday 9/30

Otherwise if you don't go through them we would need to burn a DVD with Windows 7/10 and reinstall the operating system on that laptop.

Expert:  Cody replied 1 year ago.

Checking in, do you still need help with this issue?