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Dan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 2011
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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While trying to install windows 10 the protege laptop did

Customer Question

While trying to install windows 10 the protege laptop did not install and I cannot get back to windows 7
Please advise
Submitted: 2 years ago.
Category: Laptop
Expert:  Dan replied 2 years ago.

Hello and thank you for your question, I look forward to assisting you today. The quickest way to resolve this and upgrade is to download Windows 10 and burn it to a bootable DVD. Let me know if you would like to proceed and I will assist you with the process.