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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 36777
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My MacBook had the colour wheel few minutes so I shut it

Customer Question

My MacBook had the colour wheel for a few minutes so I shut it off, now when it shows the apple logo and the loading bar but the bar only loads hallways and the screen shuts off. I turn on the laptop and it does this again and again
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you power off the Macbook please

Then hold the SHIFT down and with it held down, power on the Macbook and keep Shift held down until it starts, then release.

Then restart the Macbook again to exit this mode and tell me if it then operates correctly please.

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