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Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6258
Experience:  B. Tech, 10+ years of experience
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Yeah my asus laptop notebook the whole kepad aint workong

Customer Question

Yeah my asus laptop notebook the whole kepad aint workong its a tp500L asus notebook
Submitted: 2 years ago.
Category: Laptop
Expert:  Sandy replied 2 years ago.

Hi,I am Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed.

Please reply at the box given below and type your queries/resultat the box given below.

Please follow the steps given below.

A. Please put your computer into Sleep mode and then restart it.

Check if keyboard works or not.

B. Please put your computer into Hibernation mode and then restart it.

Check if keyboard works or not.

C. If step A and step B does not fix the issue, please follow this:

Turnoff the laptop.
Disconnect the power cord.
Now unplug the battery. You can turn it over to remove the battery.
Hold down the power button on the laptop for 1 minute.
Now, connect only power cord and restart it.

Please reply at the box given below.

And if you can take a second to rate my service, that would be greatly appreciated.

Expert:  Sandy replied 2 years ago.

Hi,

I'm following up with you to see how everything is going.

Could you please tell me if you have followed the steps provided?

Do you still need help with this?

If you have any other query regarding this issue, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you, Sandy