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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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We have an HP laptop and the screen was going bad. My son

Customer Question

We have an HP laptop and the screen was going bad. My son replaced it with a simple you tube video but now the mouse and keyboard dont work. And idea how to fix what wasnt broken before?
Submitted: 2 years ago.
Category: Laptop
Expert:  Md. Sadique replied 2 years ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Did your son remove the keyboard ribbon cable connector and the touch pad clip connector before replacing the screen ?

Regards,

Customer: replied 2 years ago.
I think he removed it after, but he did follow a you tube video having him remove the connectors to better install the new monitor.
Expert:  Md. Sadique replied 2 years ago.

Did he re-connected them back after replacing the screen or he missed it ?