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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 16400
Experience:  10+ years of both work experience and education.
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All I want to do is get into my new laptop, and it won't

Customer Question

All I want to do is get into my new laptop, and it won't let me without the right password, which it will not accept
Submitted: 2 years ago.
Category: Laptop
Expert:  Jason Jones replied 2 years ago.


I am the person that will be helping you today.

May I ask which version of Windows you are using? Also, what does your username look like? --> Is the username an email address or just a username?

I will be standing by.

Thank you,