How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
Type Your Laptop Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have an annual geek Squad contract computer service. I

Customer Question

I have an annual geek Squad contract for my computer service. I have a laptop running windows Vista. I want to upgrade to a newer operating system. According to Microsoft windows 10 is not compatible with my laptop but windows 7 is. How can I get it upgraded to at least windows 7? Where can I get a copy of windows 7? Microsoft no longer has it for download.
Submitted: 2 years ago.
Category: Laptop
Expert:  Bryan replied 2 years ago.

Hi, and thank you for asking your question.

You may purchase a brand new Windows 7 installation disk online from Amazon, using the following link:

Having gotten the disk, you just need to boot up your system with the installation disk inserted and follow the on-screen directions to install Windows 7 accordingly. Please note that you will only be able to carry out a FRESH installation of Windows 7 - it will not upgrade over the previous Vista installation, so you will need to make sure to back up your files first, before installing Windows 7.

If you need more help, please use the Reply tab to continue our conversation.

Otherwise, I'd appreciate it if you could kindly take a moment to RATE my service by clicking on (and submit) a star rating at the top of this page. Thank you!