STEP 1: Burn the password ***** disk. Please do the following on the working computer:
- From the working computer with a cd/dvd burner/writer, please download and save the zip file below:
, and extract / unzip it, then you will get an .iso file.
, then insert the blank cd disk to the working computer
, then right-click on the extracted .iso file, then click on option Burn disk image, if show, then Burn. If it does not have that option, then you can use the free ImgBurn program to burn as image:
STEP 2: Resetting the password. Please do the following on the problematic computer:
- Insert the burned cd disk to the problematic computer
, then turn off the computer
, then look for the option to press a key to go to boot option, and use the arrow keys on the keyboard to select the cd/dvd device, then press Enter key
(or go to bios/setup option, then set the cd/dvd drive as the first boot/startuporder.)
, then when prompted to Press any key to boot from CD/DVD drive..., then press the Enter key.
Then follow the steps in the video at the website below to reset the password: