How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

I have a Dell Vostro 3550 running Win 7. Scheduled auto

Customer Question

I have a Dell Vostro 3550 running Win 7. Scheduled auto install for windows 10 last night. This morning shows only a bluish screen. Did a hard restart and win 10 icon and small white moving circle appeared for about 30 sec and then back to bluish screen. I tried to restart in Safe mode using pushing power button and then tapping F8 key but nothing happened. Advice please? Thanks!
Submitted: 2 years ago.
Category: Laptop
Expert:  Md. Sadique replied 2 years ago.
Hello and thanks for your question. I look forward to assisting you today with the best answer possible.
I'm sorry to say the Automatic installation didn't happen properly.
Would you like to revert back to windows 7 ?