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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My Asus laptop's screen went black when running in idle, it

Customer Question

My Asus laptop's screen went black when running in idle, it has green lights, won't respond to switch being pressed, just no response at all. Please help. Thanks.
Submitted: 2 years ago.
Category: Laptop
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.

Please tell me the exact model of your Asus laptop and I will check what can be done regarding the problem you are experiencing.