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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My laptop will not accept my password to access the desktop

Customer Question

my laptop will not accept my password ***** access the desktop
Model: L505-0010-08/2011
Thank you
Submitted: 1 year ago.
Category: Laptop
Expert:  Sandy replied 1 year ago.

Hi,I am Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

Could you please tell me the error message you get?

Does it say invalid username or password?

Do you have any other user account on the laptop?

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