How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask flopcat98 Your Own Question
flopcat98
flopcat98, Consultant
Category: Laptop
Satisfied Customers: 9044
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
23372949
Type Your Laptop Question Here...
flopcat98 is online now
A new question is answered every 9 seconds

My lenovo idea pad is not booting after incurring a drop

Customer Question

My lenovo idea pad is not booting after incurring a drop
Symptoms:
On long pressing the power button, one long beep sound comes then it goes off, after which the power led keeps blinking constantly
Seems that laptop keeps losing and getting power continuously because when I connect USB charger to my phone , phone shows charging and not charging synchronous with the power button blink
Submitted: 2 years ago.
Category: Laptop
Expert:  flopcat98 replied 2 years ago.

i think the laptop has a physical problem probably with the mother board. its possible its with the battery or charger but they tend to fail totally rather than this way.

the usb thing is interesting but i dont know that it is really significant. it is the motherboard that is sending the power to the usb port and if that is broken it can be doing anything. For instance my laptop shuts down the usb charger even when it goes into sleep mode though it is certainly getting power to the laptop. it may be designed to send all power to the led when its broken so it doesn't necessarily mean that the laptop is not getting power. just that its got a serious problem physically.