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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My laptop is locked and I don't know the password. please

Customer Question

my laptop is locked and I don't know the password. please help
Submitted: 2 years ago.
Category: Laptop
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
Is it your windows 8 laptop that is locked?
Does it show your email address on the sign in screen?
I look forward to your reply,
Dustin S.
Customer: replied 2 years ago.
yes
Expert:  Dustin replied 2 years ago.
Thank you. What does that email address end with. Gmail.com, AOl.com, Hotmail.com, Outlook.com, yahoo.com? And also, do you want to continue with written support. Or would you prefer that we speak over the phone? If youd prefer phone support, that option should be showing on screen. Dustin S.