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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 36526
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I forgot my user password ***** my samsung xe303c12

Customer Question

i forgot my user password ***** my samsung xe303c12
Submitted: 2 years ago.
Category: Laptop
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
If you forgot the password, the only way to reset is to reset the entire Laptop, there is no way to avoid this. This process will then return it to new, but it is unavoidable.
To do this
Hold down the power button until the Chromebook completely powers off.
Hit the power button to boot it up – don’t log in.
At the login screen press Ctrl+Shift+Alt+R
You’ll see the following screen – select Reset.
Let this complete and you will then need to setup the Chromebook and can then use it again.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you

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