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My Acer V5 series V5-572P-6646 works fine on 5.0G wireless…

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My Acer V5 series V5-572P-6646...
My Acer V5 series V5-572P-6646 works fine on 5.0G wireless but is intermittent on 2.4G
Submitted: 3 years ago.Category: Laptop
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Answered in 4 minutes by:
6/23/2015
Laptop technician: Dustin, Senior Technician replied 3 years ago
Dustin
Dustin, Senior Technician
Category: Laptop
Satisfied Customers: 14,278
Experience: 15 Years saving Laptops from the recyling bin! Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Welcome to JustAnswer.com, my name is ***** ***** I will do my best to assist you. I need to ask you some questions in order to get a better understanding of possible causes, before I suggest any solutions. Does your computer have the standard windows 8 or 8.1 installed on it, or did you downgrade or purchase a windows 7 version? The 2.4 ghz wireless, is that your same home network as t he 5ghz ( and same router ) Or is it a different network in a different street address / location where you are connecting? Whats the name brand and model of the 2 ghz router ? Thank you in advance for your responses, and if you are unsure about any of this information let me know. Dustin S.
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