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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Have toshiba laptop months. trouble now. when i type

Customer Question

have toshiba laptop for two months. trouble now. when i type in password, says welcome but i'm frozen on blue screen can do nothing
Submitted: 2 years ago.
Category: Laptop
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
Question. Do you have windows 7 or Windows 8 installed on the toshiba laptop?
Also, when you sign in, does your sign in page show more then one user account, or just the one.
And also, do you have important data, pictures, files, that are on your toshiba which are not saved / stored anywhere else?
Thank you in advance for your response,
Dustin S.

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