Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Have toshiba laptop months. trouble now. when i type

Customer Question
have toshiba laptop for two...
have toshiba laptop for two months. trouble now. when i type in password, says welcome but i'm frozen on blue screen can do nothing
Submitted: 3 years ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 1 minute by:
6/20/2015
Laptop technician: Dustin, Senior Technician replied 3 years ago
Dustin
Dustin, Senior Technician
Category: Laptop
Satisfied Customers: 14,270
Experience: 15 Years saving Laptops from the recyling bin! Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Welcome, my name is ***** ***** I will assist you today!
Question. Do you have windows 7 or Windows 8 installed on the toshiba laptop?
Also, when you sign in, does your sign in page show more then one user account, or just the one.
And also, do you have important data, pictures, files, that are on your toshiba which are not saved / stored anywhere else?
Thank you in advance for your response,
Dustin S.
Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Right when I turn on my computer it flashes enter password
Right when I turn on my computer it flashes enter password ***** a black screen in a blue box and I can't remember what it is … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
I turned ideapad on but it was shitton my down and sent me
I turned ideapad on but it was shitton my down and sent me to my screen where I login but I can't login. I tried restarting 5 times but doesn't tell me to enter password. It's frozen. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
My Toshiba tablet is frozen and I cant log in. how do I get
my Toshiba tablet is frozen and I cant log in. how do I get the system to respond? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I can't not get in my laptop all I see is black background
I can't not get in my laptop all I see is black background and a blue box that say enter password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My laptop had been on for several hours. When I returned the
My laptop had been on for several hours. When I returned the screen had frozen and nothing responded. I turned it off by disconnecting the mains and battery. When I tried to turn it on again it asked … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
Toshiba c55-b5299....need to reset bios password...(wife
toshiba c55-b5299....need to reset bios password...(wife dementia...doesn't remember) … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
204 satisfied customers
I seem to be locked out, I can't get my pass word to perform
I seem to be locked out, I can't get my pass word to perform I'm being told to use ana old one bit it doesn't help … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
The same problem I submitted 4 days ago. My Toshiba
The same problem I submitted 4 days ago. My Toshiba Satellite laptop running Windows 10 is caught in some kind of loop. I will not accept the new password ***** entered in Setup by erasing the passwor… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I having trouble with my Toshiba laptop. It does not turn on
hey pearl I having trouble with my Toshiba laptop. It does not turn on correctly and I am getting a stop code:0xc0000219 … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have forgotten the laptop pass word, probably about twelve
nothing. I cant put a password ***** so laptop wont start … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot the bios password ***** my toshiba laptop and i have
I forgot the bios password ***** my toshiba laptop and i have no idea what to do. now when i turn on my laptop all i see is a black screen asking for password. It's a black screen , a blue box which s… read more
Dustin
Dustin
Senior Technician
14,270 satisfied customers
I have toshiba e45t-a4- a4100 laptop. I can't type in my password.
I have toshiba e45t-a4- a4100 laptop. I can't type in my password. It seems like my keys will not allow me to type? My email is***@******.***… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a toshiba ultrabook with touch screen. My screen is
I have a toshiba ultrabook with touch screen. My screen is locked to the rainbow swoosh screen. Before this happened I was stuck in touch screen mode only, key board and touch pad disabled (not sure h… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
I have a toshiba satellite L50D- It was working fine some
Hi I have a toshiba satellite L50D-B It was working fine some 18 hours ago I have just tried to turn on it goes to the home coloured screen but no cursor appears to navigate around the screen to go to… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
My laptop crashed while watching a movie online. Now when I
My laptop crashed while watching a movie online. Now when I try to start up it gets to the toshiba logon page, then flashes to a blue screen stating there is a problem with your pc and changes to star… read more
Bryan
Bryan
735 satisfied customers
I have Toshiba laptop I bought in Walmarts seven months ago,
I have Toshiba laptop I bought in Walmarts seven months ago, it starts up with the date and the time, asks me for my password, and then goes blue screen. Model Satellite C-55T-A Serial # XXXXX XXXX XX… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Problem with an Acer Aspire 5333. When switched on and after
Problem with an Acer Aspire 5333. When switched on and after putting password XXXXX it's coming up with a blue rectangle called Harddisk Security and in a white box in the middle it states; SATA Prot … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have a Toshiba Satellite A505-S6965 Laptop. The port where
I have a Toshiba Satellite A505-S6965 Laptop. The port where the laptop connects had been broken for a while, I sent it to Best buy and got it fixed. Then i couldn't remember my admin pswd and finally… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x