How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

Icant receive my emails Message on my computer say ERR invalid

Customer Question

Icant receive my emails Message on my computer say ERR invalid user name or password.Another message say Fail to fin host socket error 11004 Port 110 protocol POP the requested name is ***** ***** no data of requested type was found
Submitted: 2 years ago.
Category: Laptop
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Which e-mail client are you using and what is the part after the @ symbol of your e-mail address?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Customer: replied 2 years ago.

My emails come by increimail My email address is [email protected]

Expert:  Kamil Anwar replied 2 years ago.
Can you verify me the imap and pop settings and the ports and also which antivirus software are you running?
Customer: replied 2 years ago.

Sorry I dont know what you mean by imap pop ports My antivirus is Kaspersky

Expert:  Kamil Anwar replied 2 years ago.
May i remotely connect to fix this directly?