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My laptop was hacked, an acquaintance took it to repair. He
My laptop was hacked, an acquaintance took it to repair. He eliminated all the bad stuff but I couldn't find the original disc that came with it to reprogram it. He supposedly contacted your company t… read more
John Castle
John Castle
BSC in Computing Network Management and Design
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It keeps going to blue screen, then self repair then
It keeps going to blue screen, then self repair then nothing … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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I changed my password and now I can't get in it. Toshiba
I changed my password ***** now I can't get in it. … read more
Richard
Richard
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Sign out on screen keeps going and well not sign out.
Sign out on screen keeps going and well not sign out … read more
Bryan
Bryan
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My laptop cursor keep freezing. I have tried Fn-F9, Fn-F5
Hi- my laptop cursor keep freezing. I have tried Fn-F9, Fn-F5 and I have taken out the battery and held the power button seconds twice now. My model is a TOSHIBA Satellite C55-A-1HM … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
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I need a new screen. Satellite c55-b5382 windows 10.
xf058844p I got a broken screen cant see anything on screen … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Downloaded and installed toshiba recommended bios update
Downloaded and installed toshiba recommended bios update upon reboot im getting reboot and select proper devive … read more
Sheri
Sheri
Bachelor's Degree
778 satisfied customers
I did a full factory restore to remove all data and now I
I did a full factory restore to remove all data and now I cannot boot it up into Windows. If I hold the F2 key while I start it up, I get the Toshiba Setup Utility. If I change the boot order it asks … read more
Richard
Richard
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Battery will not hold charge...I charge all night and can
Battery will not hold charge...I charge all night and can only use 20 to 30 minutes before battery diea … read more
bbao
bbao
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Where can I get a user manual for my satellite model
Where can I get a user manual for my satellite model C55-B5270? … read more
David L
David L
Bachelor's Degree
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It will not load. The only thing that it shows is the
it will not load. The only thing that it shows is the initial Toshiba screen. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,522 satisfied customers
Just got this today. File:BCD, Error code:0xc000000d No
Hi. Just got this today. File:BCD, Error code:0xc000000d No recovery disc and shuts down after a minute. How do I recover from this. Toshiba Satellite C55-C5380… read more
Richard
Richard
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IT Manager, Consultant
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I put my wife's Toshiba Laptop computer in a safe room while
I put my wife's Toshiba Laptop computer in a safe room while we were gone for two weeks. When I took it out she turned it on and it started making a terrible "screeching" noise from the bottom side. A… read more
Jess M.
Jess M.
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Bachelor's Degree
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I had to refresh my Toshiba Satellite C55A laptop recently
I had to refresh my Toshiba Satellite C55A laptop recently and I lost access to the preinstalled Toshiba applications as a result. Since then, I'm also getting error messages that AOL and Google can't… read more
Byron
Byron
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Bachelor's Degree
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I've got a Toshiba Satellite C55 that I recently rebuilt
I've got a Toshiba Satellite C55 that I recently rebuilt with windows 7. I'm having trouble getting the integrated LAN adapter working. I believe it's the realtek, and when I try to install the driver… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
When I turn on my Toshiba Satellite C55 laptop, it has the
When I turn on my Toshiba Satellite C55 laptop, it has the following message, "reboot and select proper boot device or insert boot media in selected boot device and press a key." I am unable to get ri… read more
Jess M.
Jess M.
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Bachelor's Degree
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Michelle, I'm trying to locate the CMOS battery on my Toshiba
Michelle, I'm trying to locate the CMOS battery on my Toshiba Satellite C55-B5270 laptop. I can't and I was hoping you could indicate on the motherboard where it is.… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,665 satisfied customers
I have a brand new toshiba satellite c55 equipped with windows
I have a brand new toshiba satellite c55 equipped with windows 8 and when I turn on my laptop the checking media [fail] comes up and asks me to reboot. Everytime I reboot it just does the same thing. … read more
Dustin
Dustin
Support Technician
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Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

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Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

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Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

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321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

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Technical Director of IT Company

IT Miro

IT Miro

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Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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