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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 37601
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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Submitted: 2 years ago.
Category: Laptop
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Sounds like its a gromit that stops the motherboard resting on the metal plate.
There are a few of these, and its more to stop it getting scratched up and a build up of static, so check the system board that its not resting on the plate (the casing) and it should be ok.
Let me know the results please
Customer: replied 2 years ago.
Just took the MB back out, no other grommets. I did find a post that fits what you said.
My stepdaughter has the same laptop, was tempted to use it to check, but man it's a pain in the ass to disassemble this.
Is there a way to send you a pic?
Expert:  Richard replied 2 years ago.
yes, upload it via the instructions below from your computer
- Click the following link:
- Upload the file to that website
- Once it is uploaded, the resulting page will display a "File ID" number.
- Please, give me that "File ID Number"
Customer: replied 2 years ago.
File ID is 498534
Hope the pic is good enough.
The post I was talking about is on the upper left of the frame. I stuck the grommet on there to test.
Expert:  Richard replied 2 years ago.
sorry not seeing it, can you take only a photo of the gromit please
Customer: replied 2 years ago.
Expert:  Richard replied 2 years ago.
Let me know the ID to getit
Customer: replied 2 years ago.
This the wretched grommet put on the back laptop frame post, good suggestion
File ID: 232060
File size: 761.4 KB
Time to live: 7 days
Expert:  Richard replied 2 years ago.
Perfect and thats were it belongs to stop it resting against the plate.
Leave it on the post Ian and it will be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you