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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Acer screen went black. Can not get anything except curser

Customer Question

Acer screen went black. Can not get anything except curser arrow.Tried unplugging and F2 and F12
Submitted: 2 years ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your Acer computer?
Does it have windows xp, vista, or 7, or 8?
Can you please press at the same time the 3 keys: Ctrl, Alt, Del on the keyboard, then let me know what it shows, if anything?
When you are available, please reply back at the box below to continue. Thank you,