How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
22727371
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

When I open lid on Toshiba Satellite laptop laptop immediately

Customer Question

When I open lid on Toshiba Satellite laptop laptop immediately turns on and then turns off.
Submitted: 2 years ago.
Category: Laptop
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.

Please do the following:
1. Completely turn off the laptop
2. Disconnect the power connector from the laptop as well as any other hardware that is connected (mouse, printer, external hard disk drive, etc)
3. Turn the laptop over and remove the laptop battery (if you can)
4. Press and hold the power button for 30 seconds, then release it
5. Now re-connect the battery and the power adapter and turn the laptop on
Let me know the results.
Expert:  IT Miro replied 2 years ago.
Hi again!
Do you still require assistance with this issue?
Let me know,
IT Miro
Expert:  IT Miro replied 2 years ago.
Hi!
Were you able to read my messages sent to you?